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Woman at desk using laptopStarting Your Career in Tech: a Job Search Guide for Recent Grads

Whether you’re a traditional or non-traditional college grad, a Millennial or an older candidate changing careers, or the graduate of a coding or design boot camp, your job prospects in tech are vast and varied.

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buying shirtBeyond the Trends: Developing a Customer-Centric Retail Mindset in B2C & B2B

Customers have been left wanting by traditional marketing and overall buying experiences. For example, 51% of customers say most companies fall short of their expectations for great experiences.

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Woman CodingWhen to do a Software Rewrite

It’s inevitable—there is always some part of the company’s code base that your development team would like to see redone.

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Health ClinicLeveraging Technology to Achieve Patient Centered Healthcare

In today’s healthcare environment, where the focus is on accelerating value-based care models and improving care, patient engagement has taken on increased importance.

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looking at booksAn ‘Outside-In’ Research Approach for More Productive, Better Informed CX Insights

We’ll explore a more customer-first approach and how to apply it to your next research project.

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Tracy looking at computerSetting the Proper Groundwork for Innovation Success

Innovation is a discipline, like any other part of an organization. It needs a process, evaluation mechanisms, ecosystems to let it thrive, and executive support to set it on the correct path.

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