The Importance of Empathy in Product DesignRead Blog Post Read Blog Post
We strive to be “Masters of Empathy” and to combine our expertise in feeling others’ emotions with our understanding that the future is digital.
User experience research, journey mapping and analysis.Strategy Posts
4 Best Practices to Guide IoT and Dashboarding ProjectsRead Blog Post Read Blog Post
Data is power, and every business wants to harness that power for both their customers and themselves.
User experience research, journey mapping and analysis.Design Posts
How to Integrate Customer Feedback in the Development CycleRead Blog Post Read Blog Post
More than ever, listening to customer needs and adopting a customer-centric approach are hallmarks of good business. Listening to your customers is not a one-time activity; there are multiple ways of capturing customers’ feedback along the development cycle that will improve your process and final product.
User experience research, journey mapping and analysis.Engineering Posts
Innovation in Times of CrisisRead Blog Post Read Blog Post
With so much collective energy being expended on business survival by so many, is it really the right time for innovation?
User experience research, journey mapping and analysis.Innovation Posts
Building a Collaborative Foundation for a Successful Work CultureRead Blog Post Read Blog Post
The components of effective collaboration aren’t bound by location or constrained by distance—they’re behaviors we each carry with us. They’re assets that can exist in virtual space. They’re rules that we collectively agree to adhere to. Regardless of where we physically exist, the building blocks of collaboration can be assembled in the collective space we create for our team.
User experience research, journey mapping and analysis.Culture Posts