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racingFree to Fail: Turning Mistakes Into a Winning Digital Strategy

In digital, the best companies learn from their mistakes and quickly execute on those learnings.

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team computersWhy Risk It? Data Breaches and Product Design

Nearly every bit of information exists on a server somewhere today. This sensitive data is crucial for the day-to-day operations of every modern business.

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writing on glass4D Journey Maps for Next-Gen CX

We’ll explore the three journey map types that are commonly used in business and innovation today across three dimensions. From there, I’ll propose a new journey map type that will challenge us to go deeper in exploring and sharing experiences.

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team meetingImproving Employee Experiences - A Playbook

We should always put people first—especially when it comes to designing amazing experiences for customers and employees.

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store headphones6 Things You’ll Find in a High-Performing Retail Location

Retail store locations are transforming into Customer Experience Centers as companies seek ways to entice people to visit more often and stay longer.

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girls in stemHow AI Can Personalize Education and Help Engage Girls in STEM

The factors promoting the underrepresentation of girls and women in the STEM talent pipeline often begins early in their education..

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