Work

Enabling the Next Generation Library

New Mobile App Helps one of America's Leading Urban Libraries Better Connect with its Community

Since its inception more than a century ago, the Charlotte Mecklenburg Library has been committed to providing the public with a wealth of information and services. With the advent of digital technology and pervasiveness of smartphone use within the community it serves, the Library saw an untapped opportunity to provide greater, more convenient access to information and services to mobile device users, including those who rely on smartphones as their only connection.

Working in collaboration, the Skookum team and Charlotte Mecklenburg Library developed and released a pilot mobile app for the iOS platform in under 4 months. The app leverages iBeacon “indoor proximity system” technology to provide a more engaging mobile experience while inside the Library. Read more...