The Guinea Pig Speaks: Skookum’s Internship Program

Roughly six weeks ago or so, I arrived at Skookum Digital Works as its first-ever participant in the Official Internship Program. (There have been other interns before me, but they flew ad-hoc routes.)

As a former robotics engineer, my love of code was high, but my actual knowledge of HTML/CSS/JavaScript/allThingsWeb was rather low. Fortunately, the good folks at Skookum saw my potential and gave me a shot at pursuing my new-found passion, web development!

There are six major components to the Skookum Internship Program:

  1. Projects
    1. Internal
      • On this project, I didn’t have to answer to any clients; instead, I worked with Josh, our Creative Director, to build something AWESOME. (And learn some skills on my own.)
      • Sometimes these projects are academic in nature, but they’re all good opportunities to get some good learning in.
    2. Client-focused
      • These real, client-based projects, are what make Skookum tick. Clients want the best product they can get for their hard-earned money, and I got to help make them happen.
  2. Location
    1. Working at Trade & Tryon in Uptown Charlotte is pretty sweet.
    2. With a real office, too.
      • I didn’t get stuck in a closet away from all the cool kids; I actually worked right alongside the rest of the Skookum team. I worked on the same teams looked at the same code and ate the same lunch as everyone else.
  3. Compensation
    1. Skookum’s Internship program is a paid position—how often does that happen in other industries?
  4. Hours
    1. Just like the big kids, I got to work normal hours. In the web dev world, that’s not necessarily 9-5, which is awesome. But it’s full-time, not part-time, which means 40 hours/week of intense learning.
  5. Mentors
    1. Every member of the Skookum team was accessible to me. I think the original point of the mentors was to have one mentor per intern, but I’m pretty non-traditional and I made everyone my mentor. For me, asking everyone for help was a good way to get to know the team and learn as much as I possibly could. Skookumites come in a wide variety of flavors: we’ve got Ruby pros, sick PHP devs, Node.js champions, and jQuery gurus, to name a few. To not take advantage of the diversity would be a huge mistake.
  6. End-game
    1. The goal of the program is to transition interns into full-on (junior) developers. In some ways, it’s like the longest interview ever. But it’s also an amazing opportunity to get into the web development game, with a pretty low amount of risk for everyone.
    2. I’ll be honest—I wasn’t entirely sure that web development would be the right career for me when I started; it turns out I’ve been a closet web developer my whole life! The Skookum Internship program helped me find that out.
    3. It’s with that notion that I’m thrilled and honored now to be Skookum’s latest Junior Developer, hot off the presses.

All said and done, being an intern was crazy fun—I got to work with some really smart folks in hands-down the most relaxed and productive environment I’ve ever known. I’m shipping real code and making a real contribution to the team. Huzzah!

Now, if you’ll excuse me, I’ve got to get back to building a better Internet.

ESPN Developer Center a Small Step in the Right Direction

Earlier this week, ESPN launched the ESPN Developer Center, solidifying the geekiness of sports with the geekiness of technology.

For all you tech types out there that take pride in not knowing anything about sports, this is potentially a pretty big deal. ESPN is the ‘worldwide leader in sports’ and has a vast store of information, both current and historical, about all major sports (even hockey).

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Skookum Digital Works has The Fire. We Will Share it with You.

While attending NodeSummit in San Francisco a couple weeks ago, I was approached by very sweet older lady named Gretchen. She was strolling through the exhibition area for unrelated reasons and stopped in her tracks when she saw the word “Skookum” on our banner. Gretchen is a retired school teacher from the Pacific Northwest, and she told me a story about the “Skookums” that her students loved to hear and that she had told for many years.

At the beginning of the world, people had no fire. The only fire anywhere was on top of a high mountain, guarded by the Skookums. You see, these Skookums were not like the fine and friendly Skookums we have today, these Skookums were total hoarders. They didn’t want the people to have fire, because if they did, then maybe they would become as powerful as the Skookums.

A coyote thought he’d be sly and go steal a brand of fire and bring it to the people. After consulting his three sisters for advice, (in an odd twist of events, the three sisters lived in the coyote’s stomach in the form of huckleberries…but I digress), the coyote lined up all the animals in strategic places along the mountainside in a line between the Skookum’s fire and the people.

The coyote stole some fire while the Skookum’s were chillaxing, then the animals basically relayed raced the fire until eventually an antelope gave the fire to a frog, who swallowed it. The frog then spat out the fire onto a piece of wood. The Skookum’s—kinda mad at this point—couldn’t figure out how undo the frog-fire-wood-spit, so they went back to the top of the mountain, presumably to resume chillaxing. The coyote then showed the people how to get the fire out of the wood by rubbing sticks together—and that’s why you can eat and be warm now.

So, why did I tell you this story? Because today’s Skookums aren’t hoarders. We don’t want to withhold our technology expertise, our “fire” if you will, from the people.

We don’t want coyotes up in our business either. So trust me, we’ll give you the fire. Just ask. Or come to a Friday Tech Talk.

*Illustrations by Rich!

Non-Programmer to Programmer: Introducing Case-Study Jason

Jason started working at Skookum about five months ago. Before that, he worked at a company that installed and seviced ShoreTel VoIP phone systems.

We asked Jason to introduce himself and talk about what he’s learned coming from a non-programming (though still technical) career into software development. Take it away, Jason.


At my last job, along with installing the phone systems, diagnostics and upgrades to the current network were almost always needed to get the needed voice quality. The company was just five people including the owner. The relationships formed within a small team like that are awesome. So why move to NC and take a new job then? The weather! I lived in north central Ohio…and like a lot of other NC transplants, I’d have a hard time going back to grey skies and bad winters.

But from a technical angle, I also was excited about the challenge of doing and learning something new. I’ve had a desire to improve my knowledge and toolset for some time. Coming to Skookum Digital Works, I really didn’t know what I would be doing, but it was clear they thought I had the capacity to grow if surrounded with the right teammates.

SDW does software development. I had some experience…mostly with ASP Classic (no laughing). No PHP. No node, No JavaScript, No CSS. No HTML5. Basically, no experience. Would I measure up? Would I really pick up those languages with the right guides?

Well here I am, five months in. I have not done any ASP Classic programming, but that’s (more than) OK. What I have done is learned a whole lot. I’ve picked up more programming skills in the last five months than I had in the rest of my previous jobs combined. I have used PHP, JavaScript and jQuery, node, knockout, CSS, and HTML5. I’ve also picked up some design and layout tricks, and I’ve even learned how to stretch and use WordPress as way-more-than a simple CMS.

And, do I like it here? Well, the work environment has a very similar feel to the small company I was at before. Everyone at SDW is awesome, smart, and willing to help when asked. Everyone here likes to operate out of their comfort zone and continue learning new things. And when someone makes a breakthrough, there’s usually a tech talk to coincide.

Looking toward the future, I hope to learn as much about new technologies and languages as I can. I want to learn more node, and wouldn’t mind learning Ruby at some point. I also would like to build an iPhone, iPad, or Mac app. There are things I need to be better at, and I am trying hard. My CSS, javascript, and code testing all need improving. I am learning as fast as I possibly can and look forward to learning even more. And as I move forward, a goal of mine is to help keep people informed of the new awesomeness that I find, because we all know, we will never know it all.

Charlotte Programming Company Helps Business Clients Go Digital

Along with being ranked one of the Best Places to Work in Charlotte, North Carolina, James Hartsell—SDW’s co-founder and CEO, was recently profiled by the Charlotte Business Journal. The Q&A is reprinted below.

Charlotte, North Carolina computer software mobile programming

Tell us a little about what Skookum Digital Works does and how it was founded?
Skookum Digital Works is a technical partner for anyone with a startup dream. We mainly work with entrepreneurs—building out their products or customizing software for businesses. 

My co-founder and I, Bryan Delaney, founded Skookum in 2005. We were roommates at UNC Charlotte, both graduated with computer science degrees, and both went to work for the Department of Defense for a few years before deciding we had a better mousetrap. 

Bryan and I are Charlotte natives, and we’re happy to have located our office Uptown. 

Do you specialize in any particular types of apps or client base?
I don’t think its crass of me to say we like to work with funded startups. Our typical client is the non-technical entrepreneur; someone with business skills and ideas but with no programming background. We allow a non-technical entrepreneur to get started on their digital product without having to find a technical co-founder or trying to hire engineers they are not qualified to vet. 

Our clients have often heard the word “No” elsewhere. We have expertise in the mobile web, complicated software integrations, and real-time web collaboration. 

What are some examples of apps Skookum has created?
A publishing company wanted a marketing tool to promote their books. SDW gave them a digital revenue stream.

Some D.C. folks knew independent voters were eager to take collective action. SDW built them a data mining and people matching system.

A group of investors-and-avid-golfers hated the 100+ scoring apps already available. We made players’ phones talk to each other. (!)

A neighborhood of New York businesses disliked Groupon keeping their margins. We created a localized model they collectively controlled

What do you think will be the next innovation in smartphone applications?
Mobile apps are going to be easier to download and live outside the walls of the Apple iTunes store and the Android Marketplace. Companies can now place their applications on iPhones and iPads without Apple taking 30% of the cut

Mobile applications are also slowing making their way into retail. Most stores know they can use smartphones and tablet devices to enhance their store experience, but the smaller chains (and certainly the local guys) are waiting to see what the big guys do before making the investment. 

Charlotte isn’t really seen as a tech town. Will that ever change?
It’s fundamentally a marketing problem and one that we and 70+ other Charlotte tech leaders have addressed face to face with Mayor Foxx. Aside from numerous local startups and technical partners like ourselves, all of the banks are essentially technology companies. 

For just one example, If you took all the programmers out of Bank of America, they would comprise the tenth largest tech company in the world. BoA has technology needs that make engineers at IBM cry. 

We like to think we’re doing our part recruiting talent to the area and flying the flag in front of national entrepreneurs. We have clients all over the place happy to come see us and come visit Charlotte. 

Charlotte is already a tech hub, but the city definitely needs to get better about spreading that message. 

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